FAQ

Q1. How do purchase my order on the site?
To order your purchase :-


Q2. What are the payment methods available?
www.amante.my offers various kind of Payment Methods as shown below :-
- Credit Card/ Internet banking
   Via Paypal (Visa or Mastercard / American Express / Paypal Funds) 
   Via Ipay88 (Visa or Mastercard / Internet Banking) 

Note: Your purchased voucher will not be email to you until your payment complete online.


Q3. How to change my account personal information and shipping address?

Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.


Q4. I forgot my Password for my account. What should I do to retrieve it?


Q5. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at amantemarketing@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.

 

Q6. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia.

 

Q7. How long does the delivery usually takes?
The Voucher will email to client once the payment recieved.

 

Q8. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to amantemarketing@gmail.com for us to clear your doubts.